get a voucher - Platinum Leisure

Terms & Conditions

We request your permission (telephonically) to process a debit order on a date that you choose. You will only be entitled to utilise the Holiday Voucher once the debit order has been successful. If you have any further enquiries please do not hesitate to contact us.

If you are still not satisfied with the above information please send an email detailing your query to info@platinumleisure.co.za and a Customer Services consultant to call you and assist further. Customer Care Number : 031 001 1001/ Bookings: 031 0010095

To read more about our terms and condition click here.

Want to know more?

We will be more then happy to answer any questions you might have. If you would like us to give you call, then please enter you number on the right and we will call you back shortly, alternatively you can WhatsApp us too, or use our instant chat.

Frequently Asked Questions

How do I get a Holiday Voucher and or become a Platinum Leisure Member?

To get a holiday voucher Holiday Voucher and or become a Platinum Leisure Member , contact us at Please Email or Email us at info@platinumleisure.co.za

Additionally you can click here to get in touch with us.

How do I Book my vacation?

Its really easy to book your vacation with us simply fill out your Reservation Request Form on your Holiday Voucher

(This voucher would have been emailed to you upon signing up) and email it to bookings@platinumleisure.co.za

Where can I see what accommodations I can book?

To see what accommodations you can book, click here for a complete listing throughout the 9 provinces of South Africa (resorts are subject to change). You will also receive a listing for your available dates for your chosen area after sending your Reservation Request Form

What Accommodation are there?

We have 2 Types of Accommodation:

Complimentary – Whereby you have to pay for your Meals and Drinks which is compulsory for the duration of your stay.
Discounted – You would get up to 50% discount on your accommodation.

Who/Where would I Pay?

All enquiries, bookings, payments, etc. will be done with Platinum Leisure, so that all you do when you arrive at your destination is “Enjoy your Holiday”

How many people does this Holiday Voucher Accommodate?

The Voucher is for 2 people

How long is my Holiday Voucher Valid for?

The Platinum Leisure Holiday Voucher is Valid for 1 year from date of purchase.

Can I take my kids on Holiday?

Yes, you can, should you have more than 1 voucher. (Each voucher accommodates 2 people)

What is the most important factors that I need to know before booking?

Go through the Terms and Conditions before booking.
Book 4 weeks in advance prior to your Check In Date.
Make note of your Holiday Voucher Expiry Date and ensure that you book prior to that or else your Voucher will be invalid and cannot be used.
Make note that there will be additional payments before the booking is confirmed. (Proforma Invoice dependent on type of accommodation and breakage deposit)
Breakage Deposits will only be Refunded 7 – 14 working days after you have “Checked Out”
(Breakage Deposit dependent on Breakage List from Resort)
All Confirmed Bookings Cancelled will be charged a 50% Handling Fee as per your Prforma Invoice.

Terms & Conditions

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Frequently Asked Questions

Have Questions? Get in touch!